No One Should Face Illness Alone.
To support those dealing with illness, disability and mental health challenges by providing personalised practical, emotional, and therapeutic support.
About Us
Four Decades of Dedicated Support.
Bikur Cholim exists to ensure no one faces illness or disability alone. As the community's needs have grown, so have we, expanding our services to meet every need and continually asking what more we can do to help.
"You've made a huge positive impact on my life. From diagnosis through treatment, I always felt supported and cared for."
Our Story
Since 1979, We've Been There
Bikur Cholim began with a single act of compassion when an elderly holocaust survivor collapsed on the street outside the home of one of our founding members. From those humble beginnings, it has grown into the largest health and social care provider in the community, offering emotional and practical support to hundreds of families.
While our services have expanded, our core values remain unchanged and steadfast.
Walking the Journey Together.
To remain alongside patients and families on their journey through illness, offering care, support, and reassurance every step of the way.
Get in touchCore Values
The Heart Behind Everything We Do
Seen, Not Judged
We meet every person with understanding, focusing on support, not circumstances, offering assistance without judgement.
Personalised Care
No two people are the same, and neither is our support. We take the time to understand each situation and tailor the support provided.
Trust at Every Step
All information is handled with the utmost confidentiality and shared only with those directly involved in supporting the case.
Consistent Support
Each case is assigned a dedicated support worker to ensure a consistent, hands-on approach throughout.
"My baby has been in and out of GOSH. For Chanukah we wanted to be home with our other children. Even though our baby was recovering from surgery, the medical team agreed because they know Bikur Cholim volunteers will be there."
Bikur Cholim Through the Years
Care That Keeps Growing
- 1979
Founded in response to a local tragedy to ensure no one faces illness alone.
- 2012
Moved into purpose-built premises on Northfield Road, enabling service expansion.
- 2013
Became a registered DBS service, strengthening safeguarding standards.
- 2015
Achieved the PQASSO quality mark for strong governance and service quality.
- 2016
Joined the Wellbeing Network to strengthen community collaboration.
- 2017
Became an approved IAPT provider for evidence-based psychological therapies.
- 2017
Achieved BACP accreditation for counselling and therapeutic standards.
- 2019
Received the Investing in Volunteers award recognising volunteer excellence.
- 2021
Won HSJ Mental Health Innovation of the Year.
- 2022
Launched first crowdfunding campaign to support and grow services.
- 2025
Introduced a mental health support helpline alongside ongoing awareness efforts.
A Year in Review
Our Far-Reaching Impact
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In Their Own Words
What Carried Them Through
CD
“I want to express my sincere appreciation for your outstanding service to the community, especially for those with dementia. Your words give me strength when I'm feeling confused.”
Chana D.
Family Member, London
BL
“Bikur Cholim provided prompt, professional help when I needed it most. It has had a lasting impact on my life.”
Batya L.
Son, London
SG
“I was blown away when I was called about a missed time slot in my care schedule. The attention to detail and care is incredible.”
Shlomo G.
Mother, London
FT
“Thank you for the food, the pizza vouchers, the cleaner, we really appreciate everything.”
Family T.
Director of Children & Families, Hackney
MK
“After a very difficult day with doctors visiting, we received such warm words and delicious cakes. It meant so much to us.”
Mindy K.
Beneficiary, London
Together, We Can Make a Difference
With your support, we can continue being there for the community, bringing light and hope to the darkest moments.